Hear from our industry leading experts as they share their knowledge.
Rewardsco is proud to be leading the charge when it comes to hiring and promoting more women in the workplace, especially in leadership positions. In fact, over 70% of our employees are female!
Failure to evolve your brand could mean losing both market relevance as well your customers to competitors. By constantly analyzing your industry, trends and your audience, you’re able to keep ahead of the curve and be aware of when you should update your brand.
The whole explosion around self-service and Omnichannel systems will grow this year. We will see the introduction of the Hybrid Customer Experience where you will have Bots and humans integrated. The biggest challenge will be to make this appear seamless so that the experience for the customer remains the same…
Customer experience has become a buzzword in the past few years, and even more so since the arrival of COVID-19. But what exactly is customer experience, and why is it important for your business to adopt a customer-first mindset?
Pictured (left to right): Sven Steenfeldt-Kristensen, Michael Steenfeldt-Kristensen, Dylan Koen, Trevor Koen. After 26 trailblazing years in business, the vision of a state-of-the-art campus on Umhlanga Ridge finally comes to fruition for Rewardsco as the...
Congrats to our Graduation Class of 2022! On Thursday, the 27th of October 2022, we celebrated all the Junior Managers who successfully completed their "Back to Basics" course to advance through our flagship training and development programme. Look below in our...
The BPO industry is highly competitive so it’s crucial to deploy the latest technologies to stay ahead of the curve. It’s no surprise that artificial intelligence (AI) is becoming an increasingly popular tool in the sector.
You can’t control where or when stress hits, but you can control your response to it. While it can be difficult to find a way to ease the pressure, here are 5 tips to help you destress no matter where you may be.
Here’s a quick look at what burnout is, how to recognise if you’re suffering from it and how you can get back to feeling like yourself again.
The working world has shifted dramatically in recent years as more employees demand better work-life balance. Rewardsco has risen to the challenge with a new and exciting career program to revolutionise the local BPO space.
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