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What’s in Store for the BPO sector in 2022?

What’s in Store for the BPO sector in 2022?

The whole explosion around self-service and Omnichannel systems will grow this year. We will see the introduction of the Hybrid Customer Experience where you will have Bots and humans integrated. The biggest challenge will be to make this appear seamless so that the experience for the customer remains the same…

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Rewardsco Opens its Third Building in 2022

Rewardsco Opens its Third Building in 2022

Pictured (left to right): Sven Steenfeldt-Kristensen, Michael Steenfeldt-Kristensen, Dylan Koen, Trevor Koen.   After 26 trailblazing years in business, the vision of a state-of-the-art campus on Umhlanga Ridge finally comes to fruition for Rewardsco as the...

Management Graduation 2022

Management Graduation 2022

Congrats to our Graduation Class of 2022! On Thursday, the 27th of October 2022, we celebrated all the Junior Managers who successfully completed their "Back to Basics" course to advance through our flagship training and development programme. Look below in our...

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