BPO South Africa - Rewardsco
Your Trusted BPO Partner in South Africa
Homegrown, Tailored BPO Solutions for your Business
Rewardsco: A Global
Beacon of Excellence
At Rewardsco, we're more than just a BPO company. We're a dedicated partner that helps you thrive in today's dynamic marketplace.
Our mission is clear: "FIND, WIN, RETAIN and GROW your customer base.
Our Strategy
Our Four-Pronged Strategy to Success ensures both you and your customer benefit every step of the way.
Find
We Find the right customers for your business.
We don't cast a wide net; we use Lead Generation and Data Selection to target individuals who are most likely to benefit from your products and services. Our data-driven approach ensures that every lead is a potential long-term customer, increasing your chances of success.
Win
Winning customers is not just about closing a deal; it's about creating lasting relationships.
Our team of dedicated professionals know how to Win customers over from the very first interaction. We pride ourselves on understanding your customers' needs, addressing their pain points, matching the right product mix to the right customer and delivering solutions that exceed their expectations.
Grow
We don’t just find new customers, we’re here to GROW your revenue by deepening your relationship with your existing customers.
Our Cross-Sell and Upsell processes, coupled with our customer experience expertise allows us to identify opportunities to expand your offerings to loyal customers and keep them primed and ready for more.
Retain
Customer loyalty is the lifeblood of any successful business.
Our Retention strategies focus on nurturing and maintaining the trust and loyalty of your existing customer base. We employ proven churn, retention and win-back techniques to keep your customers happy, guaranteeing a lasting customer base who become your brand’s greatest assets.
Omnichannel
Excellence
The use of omnichannel solutions enables us to more effectively reach, understand and serve your customers at their convenience.
These digital channels are secured using the most advanced data protection technologies along with redundancies that ensure business continuity, so your customers are always within reach and we’re always ready to assist.
Our Global Strength, Your Advantage
Our mix of global capabilities and local expertise provide solutions that are both innovative and aligned with your business needs in South Africa.
We help your business stay ahead through business continuity, stringent data protection, exceptional English-speaking consultants, vertical-specific solutions and cloud-based CX services.
Solutions Made for South Africa, in South Africa
When you partner with us, you have the home advantage. We understand the unique challenges and opportunities that local businesses face.
Our solutions are designed to meet the specific needs of the South African market, offering a competitive edge in a region that is both challenging and rewarding.
Case Studies
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Testimonials
“Rewardsco is setting a really great example for all centres! Please continue to cherish and celebrate these intentional customer experience improvement behaviors.”
“Right from the start, our partnership has been smooth and stable and we regard Rewardsco as our strategic partner. I feel like we need to improve ourselves to match such a high-quality and honourable partner! The Rewardsco team is professional, the communication is efficient and the reactions are quick.”
“Rewardsco is more than just an outsource partner – they understand the bigger picture of where we want to be. They’ve set the bar. Everything they do compared to other partners stands out head and shoulders above the rest.”
