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BPO South Africa - Rewardsco

Your BPO
Partners In


BPO South Africa

Your Partner
In Growth


Reliability Meets Results

Outsourcing made easier.

No two businesses are the same.

We take the time to understand your unique needs and processes before creating tailor-made solutions that fit your business like a glove.

As your global BPO partner, we go beyond getting the job done. We connect markets and fuel your growth by servicing your customers with experiences that work for them and your business.

With our end-to-end solutions and services we’ve been helping businesses exceed their targets for over 25 years.

Let’s do the same for yours.

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40 Million Engagements Per Month
3 State of the Art Buildings
2300 Permanent Staff
27+ Years in Operation
6500 FTE Seat Capacity

Stand Out with a Tailored Customer Journey

Let your business become the benchmark for customer experience with our FIND, WIN, RETAIN & GROW technique.

The omnichannel world can get messy. We help you make sense of it by engaging with your customers on their terms and in their preferred digital space.
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Customer Lifecycle Value Management

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Customer Service and Support

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Inbound and Outbound Sales

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Invoicing and Collections

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Lead Generation and Management

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Retention, Churn and Win-back

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Upsell and Cross-Sell Services

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Give Your Business a South African Edge

Located at the tip of South Africa, Durban is booming with new BPO possibilty.

The KwaZulu-Natal province offers both beauty and cost-effectiveness, making it the top choice for your business with its strong support for investors, talent and technology.
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South African Advantages

Neutral Accents
Ideal Time Zone
Cultural Alignment
Large Talent Pool
Advanced Infrastructure
Cost-Effective Rates
World-Class Connectivity
Focused on Impact Sourcing

KwaZulu-Natal Advantages

Commercial Hub
Diverse, Young Population
Major Transport Routes
US $48 Billion GDP
Coastal Port City
Contributed 48% of all BPO Jobs in SA (2022)

Our Impact, 
Make Your Mark

Making a difference beyond business.

Our partnerships with local and international companies have transformed lives in South Africa. By prioritising upskilling, promoting diversity and advocating for youth employment, we’ve created a talented and innovative workforce that benefits your business.

But our commitment doesn't stop there. We actively support NGOs such as the Open Door Crisis Centre and contribute to education through funding, strengthening the community we're a part of. Choosing us means choosing a partner that values impact, growth and a brighter future.

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More Case Studies

Vodacom Retentions

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MTN Online New Lines

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View all case studies


“Rewardsco is setting a really great example for all centres! Please continue to cherish and celebrate these intentional customer experience improvement behaviors.”



Person's Title

“Right from the start, our partnership has been smooth and stable and we regard Rewardsco as our strategic partner. I feel like we need to improve ourselves to match such a high-quality and honourable partner! The Rewardsco team is professional, the communication is efficient and the reactions are quick.”



Person's Title

“Rewardsco is more than just an outsource partner – they understand the bigger picture of where we want to be. They’ve set the bar. Everything they do compared to other partners stands out head and shoulders above the rest.”



Person's Title

Contact Us Today for
a Better Customer

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How can we help?

Fuel your business growth with our tailored outsourcing solutions. Submit your details below to schedule an in-person chat.
Fathima Dildar
Chief Business Development Officer - International
Thank you for your interest in a career with Rewardsco! To apply, please visit our Careers Portal and upload your CV. We look forward to hearing from you!
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