Business Process Outsourcing: Canada
Pioneering Your Business Success in Canada
Customised Solutions to Navigate the Canadian Market with Confidence
Your Path to Success:
Navigate the Canadian
Market with Rewardsco
We’ve made it our mission is to help you FIND, WIN, RETAIN and GROW your customer base in the vibrant Canadian market.
With our worldwide experience and a keen understanding of the unique local intricacies, we are poised to become your perfect BPO companion in achieving business excellence in your region and beyond.
Our Strategy
Our Four-Pronged Strategy to Success ensures both you and your customer benefit every step of the way.
Find
We Find the right customers for your business.
We don't cast a wide net; we use Lead Generation and Data Selection to target individuals who are most likely to benefit from your products and services. Our data-driven approach ensures that every lead is a potential long-term customer, increasing your chances of success.
Win
Winning customers is not just about closing a deal; it's about creating lasting relationships.
Our team of dedicated professionals know how to Win customers over from the very first interaction. We pride ourselves on understanding your customers' needs, addressing their pain points, matching the right product mix to the right customer and delivering solutions that exceed their expectations.
Grow
We don’t just find new customers, we’re here to GROW your revenue by deepening your relationship with your existing customers.
Our Cross-Sell and Upsell processes, coupled with our customer experience expertise allows us to identify opportunities to expand your offerings to loyal customers and keep them primed and ready for more.
Retain
Customer loyalty is the lifeblood of any successful business.
Our Retention strategies focus on nurturing and maintaining the trust and loyalty of your existing customer base. We employ proven churn, retention and win-back techniques to keep your customers happy, guaranteeing a lasting customer base who become your brand’s greatest assets.
Omnichannel
Excellence
The use of omnichannel solutions enables us to more effectively reach, understand and serve your customers at their convenience.
These digital channels are secured using the most advanced data protection technologies along with redundancies that ensure business continuity, so your customers are always within reach and we’re always ready to assist.
Our Global Strength, Your Advantage
Our mix of global capabilities and South African expertise provide solutions that are both innovative and aligned with your business needs in Canada.
We help your business stay ahead through business continuity, stringent data protection, exceptional English-speaking consultants, vertical-specific solutions and cloud-based CX services.
Your Strategic Partner for Market Growth
If you’re seeking the competitive edge in Canada's fast-paced business landscape, we have the expertise you need. In the dynamic Canadian market we excel in providing exceptional analytics and insights .
We’re equipped with business intelligence tools that enable informed business decisions to give you the upper hand. Our expertise in debt recovery and credit lifecycle management strategies offer an array of opportunities that maximise your revenue while reducing risk. Our comprehensive CX consulting and professional services are tailor-made to align your brand's tone and messaging with specific audience segments. We craft experiences that will resonate deeply with the Canadian audience and build lasting connections for your business.
Case Studies
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Testimonials
“Rewardsco is setting a really great example for all centres! Please continue to cherish and celebrate these intentional customer experience improvement behaviors.”
“Right from the start, our partnership has been smooth and stable and we regard Rewardsco as our strategic partner. I feel like we need to improve ourselves to match such a high-quality and honourable partner! The Rewardsco team is professional, the communication is efficient and the reactions are quick.”
“Rewardsco is more than just an outsource partner – they understand the bigger picture of where we want to be. They’ve set the bar. Everything they do compared to other partners stands out head and shoulders above the rest.”
