Business Process Outsourcing - New Zealand
Expand Your
Business Potential
in New Zealand
Business Potential
in New Zealand
Secure, Reliable and Culturally Aligned BPO Services
Maximise Your Reach and
Impact with our BPO Services
To succeed in New Zealand, you need a BPO partner who understands both your business goals and the local market.
Through our FIND, WIN, RETAIN and GROW formula, we help you scale your business, provide the highest level of security and risk mitigation all while helping you navigate the market’s cultural nuances.
Our Strategy
Our Four-Pronged Strategy to Success ensures both you and your customer benefit every step of the way.
Find
We Find the right customers for your business.
We don't cast a wide net; we use Lead Generation and Data Selection to target individuals who are most likely to benefit from your products and services. Our data-driven approach ensures that every lead is a potential long-term customer, increasing your chances of success.
Win
Winning customers is not just about closing a deal; it's about creating lasting relationships.
Our team of dedicated professionals know how to Win customers over from the very first interaction. We pride ourselves on understanding your customers' needs, addressing their pain points, matching the right product mix to the right customer and delivering solutions that exceed their expectations.
Grow
We don’t just find new customers, we’re here to GROW your revenue by deepening your relationship with your existing customers.
Our Cross-Sell and Upsell processes, coupled with our customer experience expertise allows us to identify opportunities to expand your offerings to loyal customers and keep them primed and ready for more.
Retain
Customer loyalty is the lifeblood of any successful business.
Our Retention strategies focus on nurturing and maintaining the trust and loyalty of your existing customer base. We employ proven churn, retention and win-back techniques to keep your customers happy, guaranteeing a lasting customer base who become your brand’s greatest assets.
Omnichannel
Excellence
The use of omnichannel solutions enables us to more effectively reach, understand and serve your customers at their convenience.
These digital channels are secured using the most advanced data protection technologies along with redundancies that ensure business continuity, so your customers are always within reach and we’re always ready to assist.
Our Global Strength, Your Advantage
Our mix of global capabilities and South African expertise provide solutions that are both innovative and aligned with your business needs in New Zealand.
We help your business stay ahead through business continuity, stringent data protection, exceptional English-speaking consultants, vertical-specific solutions, and cloud-based CX services.
Our Solutions, Your Key to Real Results in New Zealand
For the New Zealand market we offer a comprehensive suite of BPO solutions tailored to the unique needs of your business.
Our team of experts can help you give your customers the localised experience they prefer while optimising our operations, boosting sales and scaling your business with ease.
With the power of data, technology and people behind us, we provide you with actionable insights and solutions that drive real results.
Case Studies
View all case studies
Testimonials
“Rewardsco is setting a really great example for all centres! Please continue to cherish and celebrate these intentional customer experience improvement behaviors.”
“Right from the start, our partnership has been smooth and stable and we regard Rewardsco as our strategic partner. I feel like we need to improve ourselves to match such a high-quality and honourable partner! The Rewardsco team is professional, the communication is efficient and the reactions are quick.”
“Rewardsco is more than just an outsource partner – they understand the bigger picture of where we want to be. They’ve set the bar. Everything they do compared to other partners stands out head and shoulders above the rest.”
